Comments on: How to Make Windows Live Mail the Ultimate Gmail IMAP Client

By: Annie

Annie — Thu, 19 Jan 2012 12:03:34 +0000

Hi Chris, thank you so much for the info. I ended up starting again with the account set up having removed my orginal account from WLM – all working brilliantly now. I am loving WLM but having left the comfort of a long relationship with Outlook Express I was having trouble with the much more flexible Gmail/WLM set up. Thanks again Chris…you are our Knight in shining gmail !!

By: Chris Gilchrist

Chris Gilchrist — Thu, 19 Jan 2012 10:44:55 +0000

Hi Annie, if you right click on your account and go to properties then the IMAP tab make sure your special folders box is ticked and they are named correctly. If you are still having problems then make sure you are using the US language rather than UK which would cause you to see [Google Mail] instead of [Gmail] in your folder structure. If that’s the case just use [Google Mail] as the root folder path instead. If your special folders are named properly they will sync.

By: Annie

Annie — Thu, 19 Jan 2012 10:11:10 +0000

Chris, thanks for this fabulous service. I have recently set up Gmail with WLM and am still having problems syncing my own “special” folders in WLM with the same “special” labels I have set up in Gmail. I am also having problems seeing copies of sent mail in WLM. Any tips would be helpful and very well received.

By: Chris Gilchrist

Chris Gilchrist — Wed, 18 Jan 2012 22:09:50 +0000

1. No it’s not been updated you either get duplicates in Gmail or no sent mail in your normal accounts if you check the box
2. Correct IMAP was a Lab experiment but now it’s just built is standard but just disabled initially
3. All mail might be an issue as you get more emails but also when you’re on a slower connection and haven’t updated recently like on a laptop then go to check your mail and it starts downloading 100′s or 1000′s
4. Gmail spam is very good and doesn’t often make mistakes so most people won’t need it enabled as it reduces performace.
5. Deleted Items is not the same as Bin for you, Trash is. Trash is only used for permanently deleted mails, not ones labeled as Deleted Items and once you move something to Trash/Bin for permanent deletion it’s unlikely you’ll need to access them again hence why they are turned off too.

By: Adrian Wood

Adrian Wood — Wed, 18 Jan 2012 21:17:24 +0000

I have non-gmail accounts as well, so needed to check the box to save sent e-mail in sent items. I wonder if WLM or GMAIL IMAP has been updated, because I don’t get a problem with duplicate sent items for GMAIL and my normal sent items are working correctly too. (I’m a UK user and the root is “[Google Mail]” if that makes a difference.

Also presumably the advanced IMAP is no longer experimental – because I get all the features without having to change the setting in Labs – in fact that setting isn’t there.

I want to be able to see All Mail for search purposes – so have not switched that off. Again, I get an impression the performance issues must have been improved because I’ve encountered no problems at all with All Mail switched on – though I only have 3000 e-mails in there.

Basically I’m wondering if some of the suggestions above are no longer necessary having been superceded by improvements made by Microsoft and / or Google.

Not sure why the suggestion to turn off Deleted Emails (call Bin in my version of Gmail) and Spam. I have both switched on so amd then can choose to delete (“bin”) or archive emails, and can view my Spam folder to check for mail that should not be in there without logging on via a browser.

By: Chris Gilchrist

Chris Gilchrist — Tue, 10 Jan 2012 11:36:23 +0000

Hi everyone, I have made a new post that you might be intestered in which addresses How to Back Up Your Emails and Free Up Gmail Space using Windows Live Mail

http://www.hitreach.co.uk/blog/how-to-back-up-emails-and-free-up-gmail-space-in-windows-live-mail/

If you found it helpful let me know in the comments on the other post!

By: Joel Bonzon

Joel Bonzon — Mon, 09 Jan 2012 16:20:49 +0000

Thank Chris! They are exactly how you mentioned they would. Sent Mail and Drafts also go into the system labels or folders under Gmail when I left the root folder blank (Step 12). Just a little bit of getting used to this and I am good.

Appreciate all the help. I’ll be sharing this blog.

Regards,
Joel

By: Chris Gilchrist

Chris Gilchrist — Mon, 09 Jan 2012 13:50:41 +0000

Hi Joel, You can still have folders within your inbox and they show up even with a root folder. They show up as INBOX/labelname online and as a subfolder within WLM. Maybe check they are in that format online then you should be ok!

By: Joel Bonzon

Joel Bonzon — Mon, 09 Jan 2012 03:52:48 +0000

Hi Chris,

I think I found what’s wrong. Some IMAP folders/labels are under my Inbox. Something that probably happened when we migrated from Exchange to Gmail. So when I put [Gmail] as the root folder, then they don’ show. Only the system labels appear.

By: Joel Bonzon

Joel Bonzon — Mon, 09 Jan 2012 03:08:20 +0000

Hi Chris,

I tried your guide and it was great help. But I, too, encountered most of my IMAP folders disappearing when doing the first sync. I tried reset list and recreating the account. But consistently, after Step 13, most IMAP folders disappear. For the benefit of those reading this in 2011, the “Advanced IMAP controls” is now built-in to Gmail.

Joel